Rhapsody Song of the Day

Hi,

Sorry this is off-topic. I'm not sure if my emails to support are going through. You don't have to approve this post, but please forward it on to the powers to be, if thats at all possible...

I just called to cancel my account. The outsourced Indian phone representative I spoke to Kevin(?) was very friendly and helpful. He sounded a little hoarse, like he had been talking all day, or maybe had caught a cold.

I couldn't help but feel bad as I listened to him speak... knowing that he probably can't
afford to rest his voice.

Does Rhapsody provide their outsourced staff members with paid sick days? Health insurance? If they have to take time off, are they at risk of getting fired? I hope at the very least, your outsourced employees aren't forced to neglect their health on account of keeping their jobs or making enough money to get by.

Thank you for reading this email,
Adam

PS - While I was a Rhapsody member, I was very satisfied with your music selection and quality.